Warranty Terms

Instruments:

MALLETECH, INC. WARRANTS ONLY TO THE ORIGINAL PURCHASER THAT THIS INSTRUMENT IS FREE FROM DEFECTS IN MATERIALS AND/OR WORKMANSHIP AS FOLLOWS:

1. During a period of one year from the date of receiving your “brand new condition” instrument, or a period of ninety days from the date of receiving your “Custom” instrument, Malletech will pay all labor and materials necessary to repair any defective instrument frame or part thereof. We will repair a defective instrument frame or part at the location of our factory. The purchaser must pay all shipping charges to and from our factory in advance. For the purposes of this warranty, the term “frame” includes all wooden, metal, and plastic components excluding tone-bars. “Limited Edition,” “Special Edition,” “Demo condition,” and “B-stock condition” instruments are ineligible for this provision of the Manufacturer’s Warranty.

2. During a period of ninety days from the date of receiving your instrument, Malletech will replace at no charge any bar that fails to perform according to acceptable musical standards. Malletech will replace any defective bar upon request by the purchaser. The purchaser must return the defective bar to the location of our factory upon receipt of the replacement bar. The purchaser must pay all shipping charges to and from our factory in advance. “Limited Edition,” “Special Edition,” “Demo condition,” and “B-stock condition” instruments are ineligible for this provision of the Manufacturer’s Warranty.

3. During a period of twenty-four (24) months from the date of receiving your instrument, Malletech will provide one free retuning of the entire keyboard of your instrument. Retuning will be at the location of our factory. The purchaser must pay all shipping charges to and from our factory in advance.

4. Natural variation occurring in colors, grains, or textures of wood and other materials which do not affect the musical performance of the instrument shall not be considered defects. Malletech reserves the right to inspect any instrument claimed to be defective to determine if the cause is a manufacturing defect. Excluded from this warranty are all defects other than manufacturing defects. Specifically excluded are defects occurring as a result of use other than normal use, including any unauthorized alteration or repair of the instrument, defects occurring in the course of shipping, and other similar defects not related to the manufacture of the instrument.

REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER, MALLETECH SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED IN DURATION AND SCOPE TO THE DURATION AND SCOPE OF THIS WARRANTY. THIS WARRANTY IS NONTRANSFERABLE AND VALID ONLY TO THE ORIGINAL PURCHASER.

Implement:

During a period of twelve (12) months from the date of receiving your mallets, Malletech will replace at no charge any implement (mallets, drumsticks, beaters) that fails to perform according to acceptable musical standards. Malletech will replace any mallet upon request by the purchaser. The purchaser must provide proof of purchase date prior to replacement. “Limited Edition,” “Special Edition,” “Demo condition,” and “B-stock condition” implements are ineligible for this provision of the Manufacturer’s Warranty.